• UNY0N@lemmy.world
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    1 month ago

    Absolutely a concern. But calls build rapport, which makes people more likely to help you.

    So that’s the question you always need to be asking: do I need this in writing? If not, then a call is enough. If you do, then even if you do call, insist on getting the info in writing. Sometimes this means writing the email yourself, and asking them to confirm.