Heaven, increases all feelings to their extreme quality. Hell, decreases all feelings to their minimum quality. So if someone dies feeling sorrow, rage, hate and goes to heaven they’re going to feel all those to their extreme, that is why god creating hell is actually an act of love because he wants us to feel sorrow, hate, rage as little as possible and feel love to its extreme.
The answer is well rehearsed: god works in mysterious ways. If we understood how god thinks, we would be god, but alas, we are not.