• Vincent Adultman@lemmy.world
    link
    fedilink
    arrow-up
    9
    ·
    1 year ago

    Here, the government has a service that you go to and somebody tries to solve the issue for you (like a costumer support). The lady called Samsung, they had her on hold, and then returned basically saying “sue us”. She was surprised because the companies tend to reason when the government service calls to solve the issue, because the next step to solving it is a lawsuit. It was a journey with Samsung.